Privacy Policy

1. Introduction

At Supagain, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1. Information You Provide to Us

We may collect several types of information from and about users of our Services, including:

• Personal information such as your name, email address, telephone number, and any other information you choose to provide when you register for an account, use our Services, or communicate with us.
• Financial information, including bank account and payment card details, when you make purchases through our Services.
• User-generated content, such as profiles, posts, comments, and other material you contribute to the Services.
• Communications between you and Supagain, including customer support inquiries and survey responses.

2.2. Information We Collect Automatically

When you access or use our Services, we may automatically collect certain information, including:

• Device information, such as your device type, operating system, unique device identifiers, and mobile network information.
• Usage data, including how you interact with our Services, the pages you visit, the features you use, and the time spent on those pages.
• Location information, which may include precise location data when you enable location services.
• Log information, such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• Cookies and similar tracking technologies used to track activity on our Services and hold certain information.

3. How We Use Information

We may use the information we collect from you for various purposes, including to:

• Provide, maintain, and improve our Services.
• Personalize your experience with our Services.
• Process and complete transactions, and send you related information.
• Develop new products, services, features, and functionality.
• Communicate with you, including for service, customer support, marketing, and promotional purposes.
• Generate and analyze statistics about how you use our Services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations and protect our rights, privacy, safety, or property.
• Use as otherwise described at the time of collection or as permitted or required by law.

4. Sharing Information

We may share your information in the following situations:

• With service providers who perform services on our behalf.
• With third-party partners for marketing or other purposes, subject to your consent where required by law.
• To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
• To protect our rights, privacy, safety, or property, or that of our users or others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets.
• With your consent or at your direction for any other purpose.

5. Security of Your Information

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

You have certain choices about how we use your information:

• Account Information: You can review and update your account information by logging into your account settings.
• Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
• Cookies: Most web browsers allow you to control cookies through browser settings. Please note that disabling cookies may affect functionality of our Services.
• Location Information: You can prevent us from collecting precise location information by changing your device settings.
• Do Not Track: Our Services do not currently respond to "Do Not Track" signals.

7. Data Retention

We will retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the country in which you are located. By using our Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than your country.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of such changes.

Last Updated: March 1, 2023

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: privacy@supagain.com